Who We Are:

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

The Loan Operations Lead has a deep understanding of business processes, the technology that supports the process and the knowledge to assess moderately complex issues. May guidance to other team member or recommendation for process improvements within area of responsibility.

Leads are members of either the process or servicing team based on scope of knowledge, skills, and experience.

Key Responsibilities:

• Assists imaging specialists with development and implementation of policies and procedures related to loan operations.
• Assists with training for new employees as well as ongoing training for all staff.
• Provides support to both the processing team and training team.
• Uses knowledge of processing loans to assist in times of high demand.
• Performs Quality Control on required loans.
• Completes flood review on loans with property in a flood zone.
• Assists with managing digital banking software.
• Provides support to bank staff for inquiries and issues related to loan documentation.
• Helps in the development of forms associated with processing tasks.
• Posts incoming wires
• Assists company partners with corrections, loan input/setup, maintenance, and payments
• Reviews and corrects FSA inputs

Education and Experience:

• High School diploma or equivalent
• Four years of related experience in loan operations or banking, or an equivalent combination of education and experience
• Must be familiar with regulatory compliance requirements related to this position

Physical Demand & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays and paid time off
• Bonus plan
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.